Privacy Policy

Effective Date: 29 November 2025
Website: https://roofnfloors.in/
Company: Roof N Floors

Roof N Floors (“we,” “our,” or “us”) is committed to safeguarding your privacy and ensuring the security of the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, services, and digital platforms.

By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

a) Personal Information

We may collect personal details that you voluntarily provide through enquiry forms, contact pop-ups, lead forms, WhatsApp widgets, or other interactive sections of the website, such as:

• Name
• Phone number
• Email address
• Location
• Property preferences
• Any message or enquiry you submit

b) Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and device details
• Operating system
• Pages viewed and time spent
• Click-stream data
• Cookies and tracking identifiers

2. Use of Information

We use your information to:

• Respond to your enquiries and provide requested property details
• Share project updates, promotional offers, or marketing communication
• Improve website functionality, user experience, and service performance
• Analyze website traffic and customer behavior
• Connect you with our real estate experts or authorized project representatives
• Comply with legal requirements or resolve disputes

We ensure your data is used only for legitimate business purposes aligned with your interactions.

3. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar technologies to enhance your browsing experience. These technologies help us:

• Personalize content and recommendations
• Improve advertising relevance (Google Ads, Meta Ads, etc.)
• Measure marketing performance
• Understand user behavior and preferences

You may disable cookies through your browser settings; however, doing so may limit certain website functionalities.

4. Sharing and Disclosure of Information

We do not sell your personal information to any third party.

We may share your data with:

• Authorized real estate developers and channel partners
• Marketing, advertising, and CRM service providers
• Analytics tools such as Google Analytics, Meta Pixel, etc.
• Website hosting and maintenance providers
• Legal authorities, only when required by law

All third-party partners follow strict confidentiality and data protection standards.

5. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Despite our efforts, no digital transmission or storage system is completely secure; therefore, we cannot guarantee absolute protection.

6. External Links

Our website may contain links to third-party websites, services, or project pages.
We are not responsible for the privacy practices, content, or policies of these external sites.

7. Communication Consent

By submitting your details on our website, you consent to receive communication from Roof N Floors via:

• Phone calls
• SMS
• WhatsApp messages
• Emails

These communications may include project updates, offers, reminders, or follow-up calls.
You may opt-out at any time by contacting us.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or updating of your information
• Request deletion of your data (subject to legal and operational limitations)
• Withdraw consent for marketing communication
• Request a copy of your stored personal data

To exercise these rights, you may contact us at the details below.

9. Children’s Privacy

Our website is intended for users above the age of 18.
We do not knowingly collect or process data from individuals under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our internal practices.
The updated version will always be available on this page with a revised Effective Date.

11. Contact Information

For questions, requests, or concerns regarding this Privacy Policy, contact us at:

Roof N Floors
📍 Gurgaon, Haryana, India
📧 Email: Info@roofnfloors.in
📞 Phone: +91 7011606011
🌐 Website: https://roofnfloors.in/